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- Type of health facility
- Diagnostic center
- Diagnostics
- X ray centre
Phone number
(352)241-74...— show
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- Working hours
Sun
Closed
Mon
8:00AM—5:00PM
Tue
8:00AM—5:00PM
Wed
8:00AM—5:00PM
Thu
8:00AM—5:00PM
Fri
8:00AM—5:00PM
Sat
Closed
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simonmed.com
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Reviews about SimonMed Imaging - Clermont
4.6
/ 96 reviews and409 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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Jean C.
November 5, 2021, 4:55 pm
My mom is90yearsold. Wewere afraid totake her for act scan asshe isvery fragile. Wewere greeted immediately aswe opened the door. But JCwalked through the lobby area several times asmy mom drank the special drink. Hespoke toher every time and made her feel socomfortable. Hejoked with her was very kind toher made the total experience seamless. Heis anasset tohave working foryou. Ask for him heis the best!
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Company's official reply
November 19, 2021, 4:03 am
Hello Jean,wow, what akind review! Wealways appreciate recognition ofour staff, thankyou!
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mary g.
November 5, 2021, 4:22 pm
The staff was very helpful and patient.
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Company's official reply
November 19, 2021, 4:03 am
Hi Mary, thank you for the positive feedback ofour staff, we're always happy tohearit!
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Wanda V.
November 3, 2021, 8:13 pm
Fast. Nice place and nurse and attention was fast.
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Company's official reply
June 10, 2021, 10:00 pm
Thank you for the 5star rating!
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Patricia D.
October 31, 2021, 8:43 pm
The people was very friendly and nice tome.
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Company's official reply
November 3, 2021, 11:31 pm
Hi Patricia, that's excellent tohear, thank you for taking the time toshare!
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Fernanda T.
October 31, 2021, 4:12 pm
Very good experience doing mammogram and ultrasound
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Company's official reply
November 6, 2021, 2:27 am
Hi Fernanda, that's excellent tohear, thank you for taking the time toshare!
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maria z.
October 30, 2021, 3:13 pm
Everyone was professional nvery caring
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Company's official reply
November 6, 2021, 1:53 am
That's great tohear, thank you Maria!
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Joaquin C.
October 30, 2021, 6:22 am
Excellent customer services, except one lady(front desk)
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Company's official reply
November 6, 2021, 1:53 am
Thank you for your feedback Joaquin!
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Karen V.
October 26, 2021, 7:45 pm
Nice receptionists. Didn't thave towait very long togetin.
Very professional for sonograms.
Pleasing people and atmosphere.
Definitely would goback ifneed more
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Company's official reply
October 26, 2021, 10:16 pm
Hello Karen, thank you somuch for your kind review!
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Reinaldo C.
October 24, 2021, 3:19 pm
Had itnot been for the personable, patient and attentive bi-lingual front staff, the one-hour wait would had been more miserable.
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Company's official reply
October 25, 2021, 10:53 pm
Hello Reinaldo, weappreciate you taking the time toleave usa review. Your feedback helps usunderstand where wehave opportunities toimprove, thankyou.
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Tanya T.
October 24, 2021, 12:53 am
Staff was very professional and efficient.
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Company's official reply
October 27, 2021, 1:31 am
Hello Tanya, that's excellent tohear, thank you for taking the time toshare!
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Robin B.
October 23, 2021, 4:54 pm
Tech was the best I’ve everhad. Great service!
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Company's official reply
October 27, 2021, 1:51 am
Hi Robin, thank you for recognizing the work ofour technicians. Weappreciateyou.
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Open A.
October 21, 2021, 7:18 pm
The staff was very professional. The ctscan tech was sovery nice and gentle recognizing mydiscomfort and pain level,and assisting mewith getting onthe bed that isused. Wecan’t say enough about his demeanor. Thank you for being sovery nice. Hesimply and easily described the procedure putting the emphasis onhow quick itwouldbe.
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Company's official reply
October 22, 2021, 2:45 am
Hello and thank you for taking time toshare such aglowing review withus. Thank you for recognizing the work ofour technicians. Weappreciateyou.
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Erika D.
October 21, 2021, 4:20 pm
While Iappreciate that Simon respects mypersonal choices. Itis extremely frustrating towait over 2hours past myscheduled appointment time with alack ofcommunication from the office staff. While Iunderstand emergencies happen, Ifeel like amore proactive approach would make ahuge difference. Being upfront when Ichecked in20minutes before myappointment asrequested, would have made abig difference forme. Half anhour past myappointment Iasked how far they were running behind and was told there was anemergency with the tech who was scheduled and they had tocall someone elsein. This wasn’t something that happened after Iarrived and could have saved mea lot offrustration and time had Ibeen given the information upfront. Anhour past mytime Irequested another update and was told there was one person before meand then itwould bemy turn, soabout 30—45more minutes. Then Iwatched assomeone checkedin, for the same type ofexam, they called back the person who was scheduled beforeme. After another 30minutes orso Irequested another update and was told there were now 2people ahead ofme, then they called back the person Ihad just watched checkin. Realizing mytime means nothing tothe people atthe front desk isbeyond frustrating.… – show
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Company's official reply
October 22, 2021, 2:12 am
Hello Erika, weare sorry tohear about your negative experience, and appreciate you taking the time toleave usa review. Itis disappointing tohear any visit fell short ofour quality expectations. Your feedback helps usunderstand where wehave opportunities toimprove, and wehave shared itwith management. Thankyou.
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Maria N.
October 17, 2021, 7:30 pm
Excellent service, Irequested myappointment online for anMRI, they called meback and set myappointment atmy convenience, Icompleted all forms online which iseasier and saves time, Ieven scanned myinsurance card and picture IDonline. Igot there the day ofmy appointment, assoon asthe receptionist verified all myinformation Iwas called infor myMRI, the technician and assistant were very professional and made sure that Iwas confortable during the whole process. Ihighly recommend this MRI center, Iwill schedule mymammogram and Bone Density test inthe excellent place. Very clean, state ofthe art equipments and anexcellent staff. Thank you toall staff members for your TLC during myvisit.… – show
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Dr. A.
October 15, 2021, 4:25 pm
The staff isamazing but the MRI machine ishorrible! Ihave had MRIs before but the noise from this one isintolerable. Myleft ear isdtill hurting.
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Company's official reply
October 18, 2021, 10:17 pm
HelloDr.Al, weapologize for the discomfort that you have experienced during your visit atSimonMed. Wethank you for bringing this toour attention sowe have the opportunity toreview. Ifyou have any other concerns, please feel free toreach out toinfo@simonmed.com where wecan gather further information.
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Paul H.
October 15, 2021, 3:48 pm
Went toget chest x-ray at10am pretty busy.left and went back around 4pm 3people ahead ofme inand out in45mins
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Maria C.
October 14, 2021, 7:20 pm
Bueno
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Mu D.
October 14, 2021, 3:10 pm
The staff isvery friendly.
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Kayleen P.
October 13, 2021, 3:25 pm
The wait just tocheck inwas 30minutes long. Itwasn’t the fault ofthe poor girl who was all alone atthe front desk, but the management ofthe store. They need tohire more people upfront tomake the line move quickly and efficiently. The only thing that kept mefrom giving this place one star was the technician who gave methe CTscan. Hewas incredibly friendly and took mythoughts away from the scan bynice chit chat and conversation. They should also consider hiring someone who speaks Spanish, Inoticed there were several patients who needed help translating because noone working there spoke Spanish.… – show
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Company's official reply
October 13, 2021, 7:53 pm
Hello Kayleen, weappreciate you taking the time toleave usa review, and for recognizing the work ofour technicians. Weapologize for your long wait time. Your feedback helps usunderstand where wehave opportunities toimprove, thankyou.
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Cheri's F.
October 8, 2021, 3:57 am
I went toSimonMed for avariety ofx-rays and everyone was SOfriendly! Itwas agreat experience. Iwill definitely goback there inthe future ifneeded.
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Company's official reply
October 9, 2021, 2:30 am
Hello Cheri, what akind review! Wealways appreciate recognition ofour staff, thankyou!
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Average rating- 4.6based on96 reviews and409 ratings
- Clermont
- Medical centers in Clermont
- SimonMed Imaging - Clermont
